New Client: 301-386-0900
We Service Policies Across 40+ Insurance Companies
Simmerer Insurance Agency provides customer support and policy servicing for a wide range of insurance companies across personal and commercial lines.
We service policies for many well-known carriers, including GEICO, Progressive, Nationwide, Liberty Mutual, Travelers, Agency Insurance Company (AIC), Maryland Auto Insurance (MAI), Lemonade, The General, and National General, along with many additional standard and specialty insurance providers.
If your policy is with one of the companies below, our team can assist you with service requests, policy changes, billing questions, and more.
If you are unsure who your insurance carrier is, we can help you locate your policy and get you the support you need.
Customer Support and Service Requests
Insurance Customer Service in Laurel and Hyattsville, Maryland
At Simmerer Insurance Agency, we make it easy to get the help you need. Whether you are an existing client or need assistance with a new policy, our team is here to provide fast, reliable support for both personal and commercial insurance.
We offer multiple ways to get in touch so you can choose what is most convenient for you.
Contact Our Customer Service Team
For immediate assistance during business hours, you can:
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Call or text: 301-386-0900
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Email: csteam@simmererinsurance.com
Our team is available to help with:
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Policy changes
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Certificates of insurance
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Billing questions
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Claims assistance
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Coverage questions
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General support
If you contact us outside of business hours, simply send a text, email, or submit a form and our team will follow up with you as soon as possible on the next business day.
Submit a Service Request Online
For your convenience, you can submit a service request using the form below. Your request will be sent directly to our team and tracked to ensure prompt follow-up.
This is a great option if you need:
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Policy updates
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Documents or certificates
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Coverage changes
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Non-urgent assistance
Complete the form below and our team will take care of your request.
Visit One of Our Local Offices
We proudly offer in-person customer support, which is rare in today’s insurance industry. Visit us at either of our locations for face-to-face assistance.
Laurel, MD Office
Address:
601 7th St Ste 103
Laurel, MD 20707
Hours:
Monday through Friday
9:00 AM to 5:00 PM
Hyattsville, MD Office
Location: La Union Mall next to Crusa Taxes
1401 University Blvd E Unit G123
Hyattsville, MD
Hours:
Monday through Friday
9:00 AM to 7:00 PM
Saturday
9:00 AM to 3:00 PM
Bilingual Customer Support Available
At both locations, we have licensed bilingual agents available at all times during business hours, providing service in:
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English
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Spanish
Whether you prefer to call, text, email, or visit in person, our team is here to make insurance simple and easy to understand.
Flexible Support Options That Work for You
We understand that everyone’s schedule is different. That is why we offer multiple ways to get support:
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Walk in during business hours
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Call or text for quick assistance
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Email us anytime
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Submit a service request form
If you need help outside of business hours, simply send us a message and we will respond as soon as possible on the next business day.
Get the Help You Need Today
Visit one of our offices, call or text 301-386-0900, email csteam@simmererinsurance.com, or submit a service request below.
Simmerer Insurance Agency is committed to providing local, responsive, and personalized customer service for clients in Laurel, Hyattsville, and throughout Maryland and surrounding states.