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Customer Reviews

5/5

...thorough and easy to talk to.

Brandon is thorough and easy to talk to. He helped find me a better deal on my insurance after 6 months.
AS
April S
5/5

I appreciate his responsiveness, and promptness during this process.

I needed assistance with adding a vehicle to my insurance policy and Robert promptly added the vehicle to my policy. It was a quick process and in less than 10 minutes, I had my new insurance cards. I appreciate his responsiveness, and promptness during this process.
PL
Priscilla L
5/5

He and his team of agents are very responsive and have patience

I have been with Phil Simmerer Insurance for years (15 years??)! He and his team of agents are very responsive and have patience; which is important to me. I trust him so much that I still have him as my agent from Maryland to my new residence in North Carolina. I have the absolute pleasure of working with Roberto Mazza. He goes above and beyond to help!
RB
RC B
5/5

They are very responsive to every email

We have been with Simmerer for the past several years for insuring our commercial vehicles. They are very responsive to every email. Christy is great and very helpful.
JJ
J J Heating & Cooling
5/5

The Simmerer agency is always customer focused and friendly.

The Simmerer agency is always customer focused and friendly. Both make me happy to do business with them.
TM
Tracey M
5/5

He is not just professional, he is also reliable, and extremely personable.

Mr. Roberto Mazza, with the Simmerer Group, displays outstanding customer service each and every time I email and/or call with updates or changes to my auto or renters insurance policy! He is not just professional, he is also reliable, and extremely personable.
LR
LaNessa R
5/5

Its like he took one the role of being my personal insurance guy and I accept!!!

They are great. I Refer Mark. Its like he took one the role of being my personal insurance guy and I accept!!!! The kids today say “The Plug” when they have someone they can call who is without a doubt dependable to them for a specific need and Mark! Well, he’s my Insurance Plug!! 😂
DR
Dungeon R
5/5

I only wish there were more like him in this world. Great customer service!

Roberto Mazza is top notch. I’m nearly deaf and greatly appreciate how kind and helpful he was. He patiently answered my questions and provided good advice. I only wish there were more like him in this world. Great customer service!
VL
Velma L
5/5

I’m a very long time client of Simmerer Insurance is very satisfied

Robert Mazza is an exceptional customer relations person. He’s delightful to work with and very helpful in all aspects of his business. I’m a very long time client of Simmerer Insurance is very satisfied and have no hesitation in recommending this company.
SH
Sheik H
5/5

So far I’m super pleased I love it here!!!

Roberto really made a difference he truly helped me, the moments before I spoke with him I was in shambles after speaking with him, gaining Knowledge and guidance from him it immediately made me feel better, he also has such a caring heart and made sure to reach back out check and tell my son happy birthday again it was truly a great customer service experience. As well as everybody else how I’ve dealt with in this company. So far I’m super pleased I love it here!!!
DC
Destiny C
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